Growth is supposed to be the good problem. More trucks, more drivers, more revenue. But for a lot of fleets, growth quietly drags one number up with it: the experience mod.
Your mod is the multiplier on your workers' comp premium. When it climbs and nobody is watching, every new truck you add costs more than the last one.
What the mod actually does
Think of the mod as a score. A 1.0 is average. Below 1.0 saves you money. Above 1.0 costs you extra on top of your base rate. A mod of 1.25 means you pay 25 percent more than a company your size with a clean record.
The score comes from your claims history over the last three years or so. It looks at how many claims you had and how big they were. Then it turns all of that into one number that multiplies your whole premium.
Because it is a multiplier, a small move matters. Say your base premium is $200,000. At a 1.0 mod, you pay $200,000. At 1.15, you pay $230,000. That extra $30,000 buys you nothing. It is a surcharge for old claims, and it shows up again next year, and the year after that.
Why growth makes it worse
Here is the trap. When you are busy adding trucks and chasing loads, claims are the last thing on your mind. A claim that could have been closed in a month drags on for a year. A driver who could be back on light duty sits at home instead. Each one nudges the mod higher.
More drivers also means more chances for a claim. That is not a reason to stop hiring. It is a reason to make sure someone is managing the claims that come with a bigger crew. The mod keeps score whether you are watching or not.
By the time you notice, the higher mod is baked into your premium. It takes years of clean history to bring it back down. The number remembers your rough patch long after you have moved past it.
How to keep the mod in check
Watch the number, not just the bill. Ask for your mod worksheet every year and track which way it is moving. If nobody can get it for you, that tells you something.
Close claims fast. Open claims are estimated high, and that estimate counts against you until the file is closed.
Get injured drivers back to safe, light work as soon as a doctor clears them. A driver on light duty costs you far less than a driver sitting at home on wage replacement.
And make sure someone owns the relationship with your carrier. They will not manage your mod for you. The mod is not a force of nature. It responds to attention, and most fleets are not giving it any.
The STK Group puts fleets in a group where the rate is lower to start with, and shows you what your mod is doing before renewal. When the score stays low, every truck you add costs less, not more.
Send us your mod worksheet and loss runs. We show you what is driving the number and what your fleet would pay with a big group. It costs you nothing. The provider pays our fee.
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